OCC Requests Comment for Survey on Trust in Banking — 2023-06-09

WASHINGTON—The Office of the Comptroller of the Currency (OCC) today announced a request for information to gather input on a proposed annual trust survey with the goal of understanding, measuring, and tracking the public’s trust in banking and bank supervision by the OCC and other banking regulators over time. The OCC invites interested members of the public, including financial industry participants, other government agencies, academic and research organizations, consumer advocacy and financial education organizations, trade associations, and financial services customers, to comment on the scope of the survey, components and drivers of trust, and ways to track and assess trust over time. Responding to the survey is voluntary. The OCC recognizes the public’s trust in banks is an important aspect of a thriving and stable banking system.