Useful Information | Issues to pay attention to when opening a store on eBay

Many friends asked me how to achieve a higher success rate for eBay's cross-border certification. Here are some things to note about how to do eBay's cross-border certification:

1. Before applying for EBAY and PayPal accounts, you must be fully prepared. The most important part is to apply for a credit card in advance (use it to make a purchase, and then wait for a while to receive a paper bill, which will be needed for cross-border authentication, so be sure to prepare it in advance). A credit card is a must.

2. After applying for EBAY and PAYPAL accounts, browse the community to understand the situation. Don't rush to publish products. It is very important to see what situations others encounter during cross-border certification in the community and how to deal with them. Prepare the materials required for cross-border certification; a total of four copies (front and back photos of ID cards, personal life photos, and paper credit card bills [within three months]; it is best to use credit card bills for cross-border certification, which is the most useful. Others such as water, electricity, and gas bills can also be used, but the effect is not as good as credit card bills. Everyone should decide according to their own situation. Notes on photos: It is best to place the ID card in a place with a background (such as a patterned desktop) for shooting, so that the photos will be very real. Don't do these unnecessary things such as a completely white background for the sake of beauty. It will not work but will be detrimental to certification. EBAY stipulates that each photo is within 200K (each photo, not the total of all photos, don't get me wrong). This capacity photo can be reduced to about 800*600 pixels, which is very clear. Please use image processing software directly to reduce the image. I used ACDSee to directly reduce it. It is to adjust the size. Don't crop it, remember.

3. Change the EBAY and PAYPAL address to be consistent with the address on the credit card bill.

4. After preparing the above, you can log in to EBAY to publish 1-2 items for sale, and you will be notified of the cross-border certification soon. Some friends may need to wait for a few days before receiving the notification. If you want it to be faster, you can try to modify the item, so that you will receive the notification immediately. Open the notification email and directly click the URL provided in the email (http://mv.ebay.cn) to submit the four photos you prepared in advance.

5. If the address on your credit card bill is inconsistent with the address on your ID card, it is best to write a text explanation in the message column to avoid misunderstanding by customer service and causing failure to pass the authentication. The inconsistent addresses are not a big problem, but you must explain it to the customer service, remember. After submitting, you can only wait, and generally there will be a reply within 5 working days. If you need to check the authentication status, please click http://mv.ebay.cn to log in and check.

Note: There is a time limit for submitting the information link. I heard that it seems to be about one month. If it expires, you will not be able to submit it. In this case, you can only send an email to customer service to ask them to open the channel again before you can submit it. This is why you need to prepare the information in advance.

6. Network problem. The IP address can show which city you are in in China. Provide a landline number so that the certification team can contact you to confirm your location.

7. If you have any questions, please communicate with the online customer service immediately. Contact the online customer service for solutions. It is best to find the customer service to give you an email address of the customer service of the certification team, and send an email to contact the customer service of the certification team. After getting in touch, the eBay certification team will contact you by phone to verify the address.