eBay will automatically remove bad transaction records caused by the following reasons. If it fails to be removed automatically, you can apply to eBay for removal: The buyer did not pay and received a bid-not-buy dispute record. eBay Money Back Guarantee or PayPal Buyer Protection dispute decision is in your favor. Bad transactions are the direct result of problems with the eBay website or errors in eBay programs. The buyer was penalized by eBay for violating the Buying Practices Policy. eBay or PayPal asks you to hold shipment or cancel the transaction. eBay monitors effective tracking information and determines that bad transactions are directly caused by delays in logistics or communication systems, such as large-scale postal transportation delays, items stuck in customs, or operational interruptions caused by extremely bad weather. These events will be announced on the eBay bulletin board. |
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