How to open a store on eBay in the United States?

Many people want to open an online store. In addition to Amazon, eBay is the second largest cross-border e-commerce platform in terms of traffic. So how to open a store on eBay in the United States? Let's take a look with the editor below!

The process of opening a store on eBay in the United States is as follows:

Step 1: Register an eBay trading account

eBay is the world's largest e-commerce platform. You can easily develop overseas direct sales channels by creating a trading account in 2-3 minutes. One trading account can be used on eBay's 38 trading platforms around the world.

1. Create an eBay trading account:

Please fill in the registration information truthfully when registering an eBay account; it is recommended to use hotmail, gmail, 163 and other international email addresses as the registered email address to ensure that you can successfully receive emails from eBay and overseas buyers.

2. Complete identity verification via credit card:

To ensure transaction security, eBay requires account identity verification. It is recommended to use a credit card to complete the verification. If you do not have a credit card, you can also choose to use a mobile phone combined with a debit card to verify your identity.

3. Confirm the registered email address to complete the registration:

Best, please go to the registered email address to check the confirmation email sent by eBay and activate your eBay account;

Step 2: Register a PayPal account

PayPal is the most widely used and popular "online bank" in the world. It supports multi-country and multi-currency settlement. eBay recommends using PayPal as a funding account for cross-border payment transactions.

Step 3: Understand eBay's integrity and safety policies

1. Introduction to eBay's credit rating system:

eBay's credit rating system is mainly composed of three aspects: credit rating (Feedback), seller service rating (DSR) and transaction disputes (Disputes). These indicators together represent the reputation on eBay and the degree of user satisfaction. The reputation of eBay sellers plays a vital role in business development.

2. The impact of buyer satisfaction on sellers’ business:

eBay measures your seller performance through the buyer's transaction experience. When a buyer leaves a neutral or negative review for a seller, or leaves a 1-2 point DSR rating (any of the four ratings) when evaluating a seller, or initiates a transaction dispute with the seller, it is a manifestation of a bad buyer experience (Bad Buying Experience, BBE for short). When there are too many BBE transactions, the seller's performance cannot meet eBay's minimum seller standards.

Step 4: List a quality product

Successfully listing a product is the first step to start foreign trade on eBay. Describe the product truthfully and accurately. eBay has 40 sites around the world, serving buyers in 215 countries overseas. Listing on any of these sites will allow global buyers to find the products you want to sell. Currently, eBay's US, UK, and Australian sites are all sites with large transaction volumes and active members, and are also the preferred sites for most new sellers.

After selecting the listing site, just click the sell button in the upper right corner of the eBay site to start listing the product.

Step 5: Successful sales process

After successfully posting the product, the next step is to wait for customers to come. At the same time, you need to communicate with potential buyers and provide them with all-round and professional services, so that the product can be successfully sold and the buyers can be satisfied and receive good reviews.

1. Respond to buyers’ questions promptly:

Buyers who are interested in a product usually raise their questions through "Messages" before making a formal purchase. Watch the video to learn how to answer buyers' questions and what to pay attention to when answering questions.

2. Relist unsold items:

If your listing doesn't sell within a set time, you can choose to relist the item until it sells. Learn how to relist an unsold item and get your listing fee refunded with this video tutorial.

3. Shipment and provide item tracking number:

Video tutorials on shipping and providing item tracking numbers, teaching how to package international packages, how to change the logistics status on eBay after the items are shipped and add the item's tracking number to eBay, and how to notify buyers that the goods have been shipped.

4. Get 5-star reviews from buyers:

The key to getting a 5-star rating from buyers is to do your best in terms of item quality, communication, delivery time, and freight to satisfy and gain buyers’ approval.

At the same time, when receiving a positive review from a buyer, it is also recommended to express gratitude to the buyer; when receiving a negative review, you can communicate with the buyer in a friendly manner to eliminate the problem in the transaction.

Misunderstandings, asking buyers to modify their reviews, this is also a skill you must learn to get good reviews.

5. Resolve disputes between buyers and sellers:

Disputes between buyers and sellers are often inevitable during transactions. When a dispute occurs, you should actively respond and communicate to resolve it, and find out the cause of the dispute to avoid it from happening again. This video tutorial introduces the types of eBay disputes from two aspects: "disputes initiated by buyers" and "disputes initiated by sellers" and how to resolve disputes according to the eBay dispute mediation process.

6. Withdraw cash from PayPal account:

How to withdraw cash from PayPal accounts is the most concerned issue for every seller. As a multinational seller on eBay, you can directly wire the US dollar amount from your PayPal account to your local bank account in China. The US dollar funds can be transferred to your bank account in 3-7 days. Please confirm that your local bank account can accept US dollars, and then convert the US dollar funds into RMB.

7. Pay eBay fees:

eBay charges sellers a low listing fee and final transaction fee, and sends a bill to sellers every month.

Now more and more domestic friends are engaged in cross-border e-commerce. How to reduce the payment fee is a very important thing, especially for sellers who have just started to sell on Amazon. It is very important to choose the right payment tool. Finally, I recommend a cross-border payment tool - Airwallex.

Airwallex was founded in Melbourne, Australia in 2015. It is committed to building a digital global financial infrastructure and providing intelligent and seamless cross-border payment solutions. Since its establishment, Airwallex has received more than US$360 million in financing from top investment institutions, including Tencent, Sequoia Capital China, DST Global, Hillhouse Capital, Horizons Ventures, ANZi Ventures, Square Peg Capital, Gobi Partners and Salesforce Ventures.

Airwallex supports payment collection on 14 cross-border e-commerce platforms, including Amazon, eBay, Cdiscount, Real.de, Fnacdarty, B2W, Jumia, Linio, ManoMano, MercadoLibre, Wayfair, Newegg, eMag, and Allegro.

Cross-border withdrawals can be made on the same day at the earliest, with fees as low as 0%, up to 1,000 yuan in subsidies for activated accounts, and multiple benefits for registration!

Airwalex payment account registration portal: https://hub6.cn/fAPvNn

The above is how to open a store on eBay in the United States. If you want to know more about eBay in the United States, please continue to follow us!