Misunderstandings about the ownership of certification work when implementing ISO9000 certification in small and medium-sized enterprises

Misunderstandings about the ownership of certification work when implementing ISO9000 certification in small and medium-sized enterprises

Misunderstandings about the ownership of certification work when implementing ISO9000 certification in small and medium-sized enterprises

The eight principles of quality management require all employees of the enterprise to participate in quality management. Certification is not the certification of the leader, nor is it the certification of a certain department. The role of leadership plays a primary role in the management of people, but it does not mean that employees do not need to participate, because the people who specifically participate in the design and writing of programs are the employees of the enterprise. ISO9000 emphasizes the training of personnel, especially the employees on the front line of operation. The quality of the product is mostly closely related to the work of the front-line employees. The role of leadership is to let employees consciously implement the quality principles and policies and actively participate in the quality management of the enterprise. At the same time, full authorization should be given to the next level to encourage them to achieve the set goals.

The role of ISO9000 certification in breaking trade barriers, improving product visibility, reducing production costs, improving economic benefits, safeguarding consumer rights, and reducing the burden of a series of assessments is increasingly known to the business community. Through certification, companies have found the most direct and effective way to obtain a "green card" for their products. However, statistics from product quality inspections in my country in recent years show that the quality pass rate of small and medium-sized enterprises is low, far lower than that of large enterprises. At the same time, the pace of ISO9000 certification for small and medium-sized enterprises is also slower than that of large enterprises. Many small and medium-sized enterprises that intend to obtain or have obtained certification have not significantly improved their actual quality management level.

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