How to sell on eBay using Shopify?

eBay's mission is to make online shopping more enjoyable for 170 million shoppers worldwide.

Not only is the marketplace working with Mashable to create “shoppable” content, it also plans to launch new augmented reality features later this year to provide a more engaging experience.

Buyers aren't the only ones to benefit from eBay abandoning its auction site image once and for all. Shopify store owners now have another option to attract more customers.

Shopify users in the US can list and sell products on eBay

Shopify's integration with eBay went live in October 2017 for U.S. merchants selling in U.S. dollars (similar to its connection with Amazon), enabling them to list and sell their products on the marketplace directly from their Shopify accounts.

With the addition of this new sales channel, merchants can instantly sync inventory information from the likes of Shopify, such as product titles and descriptions, prices, and quantities, to eBay in real-time without having to enter them manually.

In addition, orders placed on eBay will also be imported into Shopify. This allows merchants to process orders from both platforms in one place. At the same time, any messages from eBay buyers will also be visible in Shopify.

how much does it cost?

There are no additional fees from Shopify to sell on eBay, but you will need to pay for a store account. Monthly subscriptions range from $24.95 per month to $349.95 per month, although the marketplace is offering Shopify users three free months of eBay Premium (a $225 value) for a limited time.

Not sure which store subscription is right for your business? According to eBay, Basic is best for sellers who list at least 250 items per month, Premium is for sellers with at least 1,000 items, and anyone with 10,000 items or more should aim for Anchor.

Shopify takes a percentage of your net revenue from every transaction you make on eBay, which in turn charges a final value fee on each sale.

Take advantage of this integration with an eCommerce help desk

“The eBay channel has the potential to introduce our merchants to eBay’s millions of buyers, giving them access to a vast array of new sales opportunities,” said Satish Kanwar, vice president of product at Shopify.

eBay has 170 million active buyers worldwide and 1.1 billion listings, so it’s safe to say it takes more than popular products and eye-catching images to attract potential shoppers.

Providing excellent customer service before, during, and after transactions is the foundation of a successful eBay business, and investing in an eCommerce help desk can make a huge difference.

While Shopify’s eBay integration means sellers can communicate with customers on eBay from within Shopify, more than 60% of the platform’s merchants sell through two or more channels. Where can customer service be provided for multi-channel sellers?

xSellco Helpdesk is built specifically for sellers, with 60+ live connections to Shopify, eBay, Amazon, and more. We consolidate customer inquiries and order details from all your sales channels into one dashboard, giving you everything you need to respond quickly.

Most of Shopify's help desk integrations are offered through apps, which can experience delays in receiving messages. Not to mention, bolt-ons are often required to allow sellers to see customer order information as well as support tickets.

xSellco offers true integration with Shopify. This ensures that you always have the latest, accurate information. Plus, you can track key e-commerce metrics like order cancellations and returns so that you can pinpoint recurring issues and make improvements accordingly.

Leverage customer satisfaction and ask for feedback

Once you’ve perfected the buyer’s experience, don’t waste your hard-earned customer satisfaction. Target positive seller feedback by indirectly asking satisfied shoppers to leave you a review.

For example, use a series of carefully crafted and personalized post-purchase messages that address common queries related to the item purchased and include a link to your seller feedback page.

Remember, positive feedback drives sales. Turn your current customers into your best salespeople and gain a great reputation with minimal effort by automating your requests with xSellco.

Get feedback on the right products, from the right customers, at the right time. Don’t volume bomb and hope for the best. Tailor your requests for targeted orders by SKU, product type, on-time delivery, destination, and more, and watch your seller rating soar.