What should I do if my eBay account is restricted? What are the types of restrictions?

Many eBay sellers often have their eBay accounts restricted because they don't understand the situation. So as eBay sellers, what are the restrictions on eBay accounts? And how to solve these problems?

1. Posting restrictions

Automatic refund method settings, violation processing expiration, duplicate attribute names for multi-attribute products, duplicate listings, missing necessary details, and violation of image policy.

For eBay sellers, the eBay platform will require sellers to set up an automatic refund method. When the seller fails to solve the buyer's problem and violates the buyer protection policy, eBay will automatically refund the buyer. The refund is set by us, which is equivalent to us authorizing eBay to allow them to automatically refund. If the automatic refund setting is not set up, you will not be able to list the product later.

Definition of duplicate listings for a single account

Duplicate listing of fixed-price items: For the same account, the same item can only have two identical fixed-price posts with a single attribute.

Multi-attribute fixed-price items: There are also single-attribute fixed-price items online at the same time.

Definition of duplicate listings under multiple accounts

Simple repetitive distribution is carried out between different accounts using the same title and the same physical address as the first picture.

2. Account restrictions

New seller restrictions, listing quota restrictions, 30-day category restrictions, credibility restrictions, high bad buyer experience (BBE), account loss review, and deletion of infringing posts.

When listing an eBay product, the image must first be uploaded to the corresponding server, the corresponding link must be obtained, and the link must be copied to the corresponding location of the product listing. The link is the logistics address. If the same item wants to be listed in different accounts, the first image cannot use the same link. However, if it is a product image on the homepage where we describe the details, it is okay to use the same link at this time.

General solutions to eBay account restrictions:

Automatic refund settings: Go to eBay backend to set

Violation processing expires: take the exam

Duplicate listing: product title, first image, sku, etc.

Necessary details are missing: Necessary details attributes are required

Violation of image policy: Pay attention to eBay image requirements, especially pixel requirements

New seller restrictions: Contact eBay customer service to see if your performance can increase your limit

Listing limit: Apply to increase the limit

30-day category limit: wait until the deadline has passed or publish in other categories

Reputation limit: slowly accumulate good reviews or ask buyers to give good reviews

Too high bad buyer experience (BBE): reduce the proportion of negative reviews and disputes, and increase the proportion of positive reviews

Account association review: improve performance of each account

Infringement deletion: Comply with eBay's intellectual property rules and avoid listing infringing products

This is the end of the knowledge about eBay accounts in this issue. If you want to get more information about eBay accounts, please pay attention and we will continue to answer you~